Privacy Policy

1. Introduction

youami.ai ("we", "our", or "us") operates the BitBot WordPress plugin and associated services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our plugin and services.

2. Information We Collect

2.1 Website Content

When you install and activate BitBot, we collect and process the following content from your WordPress website:

• Public page and post content
• Page titles and URLs
• Sitemap information
• Website domain and basic site metadata

2.2 Chat Data

When visitors use the chat widget on your website, we collect:

• Chat messages (questions and responses)
• Session identifiers
• IP addresses (for conversation tracking and analytics)
• Timestamps of interactions

2.3 Account Information

For subscription and billing purposes, we collect:

• Email address (via Stripe for billing)
• Payment information (processed securely by Stripe)
• Usage statistics (chat queries, posts generated)

3. How We Use Your Information

We use the collected information for:

• AI Chat Functionality: To enable the chatbot to answer visitor questions based on your website content
• Content Generation: To create SEO-optimized blog posts relevant to your site's niche
• Service Improvement: To analyze usage patterns and improve our services
• Billing: To process payments and manage subscriptions
• Support: To provide customer support and respond to inquiries

4. Third-Party Services

We use the following third-party services to provide our functionality:

4.1 Anthropic (Claude AI)

We use Claude AI by Anthropic to generate chat responses and blog content. Your website content and chat messages are processed through Claude. Anthropic's privacy policy: https://www.anthropic.com/privacy

4.2 OpenAI

We use OpenAI's embedding models to create semantic search capabilities for content retrieval. OpenAI's privacy policy: https://openai.com/privacy

4.3 Stripe

Payment processing is handled by Stripe. We do not store your credit card information. Stripe's privacy policy: https://stripe.com/privacy

4.4 Supabase

We use Supabase for data storage. Supabase's privacy policy: https://supabase.com/privacy

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Website content is stored to enable AI functionality. Chat conversations are retained to provide context-aware responses and analytics. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS) and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at support@youami.ai

8. AI Training

Important: Your website content and chat conversations are NOT used to train AI models. Data is only used to provide the service to you.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@youami.ai
Website: https://youami.ai